Frequently Asked Questions
Everything you need to know. Still have questions? Chat with us on WhatsApp.
How long does shipping take?
Shipping typically takes 7β14 business days from Japan to Singapore.
How much does shipping cost?
Shipping is included in the listed price β no hidden fees.
What payment methods do you accept?
We accept PayNow, PayPal, and Wise.
What is your returns policy?
We accept returns within 7 days of delivery for items that are damaged or significantly not as described. Please contact us via WhatsApp to initiate a return.
How do I place an order?
Browse our catalog, click any product, and tap the "Buy Now via WhatsApp" button. You'll be connected directly to us to confirm availability and arrange payment.
Are the products authentic?
Yes β all products are sourced directly from Japan. We do not sell counterfeits or grey-market goods.